Avaya IP Office
For over one million businesses worldwide, including more than 90 percent of the FORTUNE 500, Avaya’s embedded solutions help businesses enhance value, improve productivity and create competitive advantage by allowing people to be more productive and create more intelligent processes that satisfy customers both large and small.
What's is IP Office:
It is a converged communications solution that uses both voice and IP technology to deliver intelligent ways for you to reduce cost, increase productivity, and improve customer service for your business.
Avaya IP Office at a glance:
The right model for your business: With several models to choose from, there's an IP Office to meet your needs.
Ready to grow: Capacities: 2 to 360 extensions; up to 192 lines; 96/120 T1/E1 lines
Call Handling and Messaging: Get 24-hour support for callers/customers without a 24-hour staff. IP Office has a range of messaging, auto attendant and Interactive Voice Response (IVR) capabilities. Integrate messaging and advanced call handling into your customer service operations. Handle voice mail and e-mail in a single mailbox.
Communication with Customers: Set up a formal or informal customer service center with voice, e-mail and Web chat. Integrate your customer data base into your call handling. Manage the quality of your customer interactions.
Work Anywhere: Give your employees all the communications capabilities they have at the office whether they are working from home, a hotel or a remote office.
Secure, converged communications: Use IP Office as a secure router with a built-in firewall/VPN. Route voice calls over a managed Internet service (VoIP) and pocket the savings.
Simple administration: Windows-based, menu-driven tools cut the time and expense of administration
Get big-business communications at small-sized business prices:
Businesses around the world rely on Avaya solutions like IP Office, the award-winning communications system that gives growing companies a complete solution for telephony, messaging, networking, conferencing, customer management and much more
The IP Office Family:
The IP Office family consists of the IP Office 500 and IP Office 412
communications solutions. Systems can be expanded through the use of
expansion modules.
Avaya IP Office delivers full voice functionality with a comprehensive set
of features. The IP Office system can be configured as a voice-only PBX,
using traditional circuit-switched lines, or as an IP telephony server using
high-speed ISDN/PRI dial-up access and/or direct leased line connectivity
and/or SIP trunks.
The IP Office 500 communication solution can scale up to 272 telephones and
8 T1/E1 trunks; the
IP Office 412 supports up to 360 telephones and 4 T1/E1
trunks.
Unified Telecom is serving Central Florida with the #1 rated communications system the Avaya IP Office.
