Avaya IP Office

Simple, Powerful Communications for Business

Avaya IP Office is the right choice for any small business today whether you are 5, 25 or 250 employees…just getting started or already established…have a single office, a home office or multiple stores and sites.

 

 Built from the ground up specifically for small and medium-size businesses, IP Office delivers the communications capabilities big businesses are used to with the elegant simplicity and ease of use small businesses consider a must have.

 

Three IP Office Editions to Meet Your Distinct Business Needs

Choose from the Essential, Preferred or Advanced Edition of IP Office to get just the right combination of capabilities for your business.

Keep costs down and still get the key communications capabilities with Essential Edition

Gain ten times the voice messaging capacity of Essential Edition and handle dozens of calls simultaneously with Preferred Edition Maximize productivity and efficiencies in customer service with Advanced Edition

 

IP Office Essential Edition

"I just need basic communications."

Help keep your costs down and get the essential call handling capabilities growing businesses need. IP Office Essential Edition is the perfect small business starter kit with all the "must haves" (call routing, Caller ID, hold/conference/transfer, voice mail) plus a great selection of Avaya phones.  When you are ready, move up to the Preferred Edition.

 

IP Office Preferred Edition

"I want to make my people more responsive and professional."

 

Communications capabilities to give your business a competitive edge… as well as the built-in capacity you need to keep growing: that’s the idea behind the

IP Office Preferred Edition.

With ten times more voice messaging capacity than Essential Edition and the ability to handle dozens of calls simultaneously, Preferred Edition is the right choice for any business that wants to use communications to operate more efficiently and effectively today and for the foreseeable future.

 

IP Office Advanced Edition

Superior Customer Service and Intelligence

 

IP Office Advanced Edition enables growing businesses to take advantage of Avaya’s industry-leading contact center expertise. For small to medium businesses that want to differentiate themselves through exceptional customer service, Advanced Edition provides customer service reps and their supervisors with the tools to effectively handle call volumes and gather and report valuable customer intelligence to help increase sales and agent productivity.

Building on the IP Office Preferred Edition (required pre-requisite), Advanced Edition helps businesses take customer service to a higher level.

 

Unified Telecom provides complete installation and service of the award winning Avaya IP Office 500. Serving Lakeland, FL , Tampa FL. and beyond.