Iwatsu Enterprise Suite
The Iwatsu Enterprise Suite combines Iwatsu Voice Networks core technologies into one seamless communications platform.
Specifically, the Iwatsu Enterprise-CS provides the voice communications switching fabric and is the foundation of the Iwatsu Enterprise Suite.
The Iwatsu Unified Communications is a powerful enabling technology that unifies all aspects of the Iwatsu communication experience regardless of location or device.
Finally, the Enterprise Reporting and Contact Center Reporting applications provides measurement metrics to ensure all communication operates optimally.
The Iwatsu Enterprise Communications Server, or ECS, is the switching core of the Iwatsu Enterprise Suite.
It provides a flexible switching platform allowing for an all IP or converged configuration supporting SIP, local or hosted VoIP, UC and TDM integration. more info
Iwatsu Enterprise Suite UC Messaging, in its simplest form, is the delivery of several different types of messages to a common message store or service.
The most common example is the delivery of voice messages and faxes to a user’s email inbox. Users then have the flexibility to access these messages using the most convenient device available to them given their location.
UC Messaging works to extend a user's reach by allowing access to business critical messages from anywhere.
Today, the workforce is more mobile than ever before. Moreover, the mobile workforce uses many different devices to access their communications, namely: the desktop or notebook PC, the desk phone, the mobile phone and of course, traditional land line telephones. Yet, the mobile workforce must have a fast, efficient method of accessing their communications.
The Iwatsu Enterprise Suite function is to deliver communication in the user-defined, most appropriate method. It does this via user-defined presence-based call routing that employs scheduling and call filtering technology that integrates with Microsoft Outlook calendars, Google Calendar and others as well. The user simply manages their presence such as work hours, availability and call metrics. The Iwatsu Enterprise Suite does the rest.